Contact Us

Contact information for the convenience of the public and agencies to obtain official information, inquiries, complaints and locations.

Contact Us

Contact Us

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Address and Location
The Ministry of Higher Education (MOHE) building located in Precinct 5 Putrajaya can be reached by public transport such as taxis and buses. Public parking facilities are also provided in front of the ministry building. The counter in the lobby operates during office hours and visitors are required to register in the guard lobby.

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  • Ministry of Higher Education
    No. 2, Tower 2,
    Jalan P5/6, Precinct 5,
    62200 Putrajaya, Malaysia
  • +603 8000 8000 (MyGCC)
  • +603 8000 8001 (MyGCC)
  • This email address is being protected from spambots. You need JavaScript enabled to view it.

Inquiry & Complaint System

  • MyGCC

    Malaysia Government Call Centre

    MyGCC is a one-stop call center that operates 24 hours a day, seven days a week to answer people's queries, complaints, suggestions and feedback via telephone calls, short messaging system (SMS), fax, email and social media.

  • SISPAA

    Public Complaints Management System

    The Public Complaints Management System (SISPAA) is part of the Government's ongoing efforts to improve the quality of services and delivery from time to time which has been facilitated by the latest technology.

Read more: Contact Us

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Public Complaints Management System (SISPAA)

sispaa

The Public Complaints Management System (SISPAA) is part of the Government's ongoing efforts to improve the quality of services and delivery from time to time which has been facilitated by the latest technology. SISPAA can speed up and facilitate the process of submitting Feedback to Government Agencies because it can be accessed by Users at any time if there is internet access.

SISPAA is a continuation of the Integrated Public Agency Complaints Monitoring System (iSPAAA) which was developed by the Public Complaints Bureau (BPA) at the end of 2007 and started to be used by several Government Agencies since 2009. After receiving positive responses from Government Agencies using the iSPAAA System and the demand for the iSPAAA System by Government Agencies has increased, BPA has collaborated with the Ministry of Finance (MOF) and MAMPU to improve the iSPAAA System and rebranded as SPAB and expanded its use to Technical Help Desks other than Complaints Management.

Link to Public Complaints Management System (SISPAA), Ministry of Higher Education: http://mohe.spab.gov.my

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Official Social Media

In line with current developments, the Ministry of Higher Education also has an official account in cyberspace to facilitate the public to communicate directly and get all the latest information. The official accounts of the ministry are as follows:

Read more: Official Social Media

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Malaysia Government Call Center (MyGCC)

MyGCC

MyGCC is a one-stop call center that operates 24 hours a day, seven days a week to answer people's queries, complaints, suggestions and feedback via telephone calls, short messaging system (SMS), fax, email and social media.

Phone/SMS/Fax/IVR
+603-8000 8000
Email
This email address is being protected from spambots. You need JavaScript enabled to view it.
Facebook
https://www.facebook.com/MyGCCMalaysia/
Twitter
https://twitter.com/MyGCCMalaysia/
Website
https://www.malaysia.gov.my
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Address and Location

Bangunan KPT

You can come in person to the Ministry of Higher Education building located in Putrajaya, or send a letter to the following address:

Mailing Address

Ministry of Higher Education
No. 2, Tower 2,
Street P5/6, Presint 5,
62200 Putrajaya, Malaysia

Operation Time

Day
Monday - Friday (Except Public Holidays)
Time (Monday - Thursday)
8:00 a.m. - 1:00 p.m
2:00 pm - 5:00 pm
Time (Friday)
8:00 am - 12:00 noon
3:00 pm - 5:00 pm

Location Map of the Ministry of Higher Education

Please scan the following QR Code and open the map application (example: Google Maps / Waze) for directions to the Ministry of Higher Education building.

QR Code Map
Location Map QR Code
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Last Modified: Wednesday 27 March 2024, 16:20:33.